Your security is extremely important to us. We do not sell or share your information with anyone. We use the latest, state-of-the-art Secure Socket Layer (SSL) technology on our servers which is the safest encryption currently available. See additional information on site security.
Scans of our setup are done by an independent company at regular intervals to ensure we are in compliance with evolving security standards. Advanced scanning tools are also used to determine that our site and servers are safe from hackers, viruses and other vulnerabilities.
When using our shopping cart you can always modify or cancel your order at any time, even after ordering (within in 12 hours) by using the contact form linked at the top of the site or call (800) 869-9633. A customer service representative will carefully review your order before processing for any possible errors. Orders are processed within 24 hours except on weekends or holidays. Canadian orders are shipped UPS.
It’s easy, it’s safe and it’s secure. Great products and customer service since 1985.
Sales Tax
Sales tax payment is required if we are shipping to a California address unless a valid California resale permit is provided before shipment. We charge sales tax on shipments to other States once we reach nexus. Sales tax will show in your cart if applicable.
Phone
Our normal office hours are Monday through Friday from 9:00 AM to 4:00 PM (PST). If you call after hours, just leave your phone number and a time to call you back. Our phone number is (909) 591-9633 or (800) 869-9633 (US & Canada).
By Fax
Our dedicated, 24/7 fax line is (909) 591-2350. Click to print out our Fax Order Form. Sales tax is required if we are shipping to a California address.
By Mail
If you want to pay by check or money order, send to the address below and your order will be processed upon receipt. Call us first for sales tax amount if any. Be sure to include your phone number to be used only if there is a question on the order. Make checks payable to PCI Products Company.
PCI Products Company
4195 Chino Hills Pkwy., #360
Chino Hills, CA 91709
Commercial & Government Accounts
We accept Purchase Orders from Federal, State or Local Government Agency/Departments * Public Schools, Colleges or Universities * Fortune 500 Companies * Most publicly traded US corporations. You can fax them to (909)591-2350 or email to [email protected] or call us toll free at (800)869-9633.
Setting up an Account with us
To set up an account, Please contact us for a credit application. If your company has a standard credit information sheet that may also be acceptable. Please fax the completed application along with your signed Purchase Order to (909) 591-2350. Feel free to Contact Us if you have any questions.
International Orders
Orders and inquires outside of the United States are welcome. We have hundreds of international customers. Please email your inquires using our contact form by clicking Contact Us at the top of this page. We require wire transfers and customer pick up for exporting on all international orders.