Ordering Information

Online

Your security and is extremely important to us. We do not sell or share your information with anyone. We use the latest, state-of-the-art Secure Socket Layer (SSL) technology on our servers which is the safest encryption currently available.

Scans of our setup are done by Liquidweb at regular intervals to ensure our ongoing compliance with evolving security standards. Advanced scanning tools are also used to determine that our site and servers are safe from hackers, viruses and other vulnerabilities.

When using our shopping cart you can always modify or cancel your order at anytime, even after ordering. Your credit cart is NOT processed at the time of the order.  A customer service representative will carefully review your order before processing. Orders are processed with in 24 hours except on weekends or holidays.

It's easy, it's safe and it's secure. Great products and customer service since 1985.

Phone

Our normal office hours are Monday through Friday from 8:00 AM to 5:00 PM (PST). If you call after hours, just leave your phone number and a time to call you back. Our phone number is (909) 591-9633 or (800) 869-9633 (US & Canada).

By Fax

Our dedicated, 24/7 fax line is (909) 591-2350. Click here to print out our Fax Order Form. Use the shopping cart to calculate the shipping costs. Sales tax required if you are a California resident.

By Mail

If you want to pay by check or money order use our shopping cart to figure shipping costs and click here for the mail in order form. Send your check or money order to the address below and your order will be processed upon receipt. Make check out to PCI Products Company.

PCI Products Company
4195 Chino Hills Pkwy., #360
Chino Hills, CA 91709

Commercial & Government Accounts

We accept Purchase Orders from Federal, State or Local Government Agency/Departments * Public Schools, Colleges or Universities * Fortune 500 Companies * Most publicly traded US corporations. You can fax them to (909)591-2350 or email to support@cleanupstuff.com

Setting up and Account with us

To set up an account, Please complete the Credit Application (PDF Format, Adobe Acrobat Reader is needed). Click on link to open CREDIT APPLICATION. If your company has a standard credit information sheet that is also acceptable.  Please fax a completed application along with your signed Purchase Order to (909) 591-2350. Feel free to "Contact Us" if you have any questions.

International Orders

Orders and inquires outside of the United States are welcome. We have hundreds of international customers. Please email your inquires using our contact form by clicking "Contact Us" at the top  of this page. We require wire transfers and customer pick up for exporting on all international orders.

Returns

All returns are subject to a 20% restocking fee. We only accept returns within 30 days from date of purchase. Please contact us by clicking the "Contact Us" form at the top of this page for a Return Merchandise Authorization # and shipping details prior to returning. We are not responsible for shipping cost. All returns must have an RMA number issued by PCI Products Company